I.W.A Award in Customer Care
98’% Customer Satisfaction Rating
The Independent Warranty Association provides the most trusted home improvement Deposit and Guarantee Insurance services in the industry.
They protect customers’ investments and properties by accrediting only carefully selected professional trades people with a proven history of delivering excellent customer satisfaction.
Safeguarding customers’ interests since 1985, they have built up an outstanding reputation for trust, honesty and support, whilst raising the bar for standards within our industry.
Sussex Energy Advisors received a Customer Care award from the I.W.A which came following their national solar panel installation quality survey in 2014. We obtained a 98% customer satisfaction rating, ”demonstrating that Sussex Energy Advisors is meeting the high quality standards set by the Independent Warranty Association”.